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October 19, 2003
Wireless Email Improves Productivity

This report in and of itself is interesting. However, when you frame it in the context of the efficiency and effectivness argument posited by sales automation gurus, there are REAL TANGIBLE benefits at stake here. As a former traveling sales rep, I can attest to what 55 minutes of productivity time could have done for me.

A Study by The Radicati Group, "Enterprise Wireless Email Market Trends, 2003-2007," Shows That Wireless Email Access has Increased the Amount of Time That Employees Can Put Into Their Work. (Thanks to MediaPost for this)

Research indicates that employees using wireless email will have put in an extra 55 minutes of work per day.

"In a world where time is of the essence, and an increasing number of tasks are mission-critical, wireless email and other soon-to-come applications will pave the way for a truly global mobile business landscape." , says Sara Radicati

Email is only one tool. We can also use IM and SMS for short messages, telephone and voice mail when we are on the move and shared workspaces for complex and rich communications. Robin Bloor examined all messaging options.

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