BL is having some major issues w/ her new Dell. My co-workers constantly bitch about how they hate Dell's customer service. Honestly, I have really good experiences and am pretty easygoing when it comes to computers, especially laptops, as they are prone to failure (more so than desktops). I have a Dell desktop that's been literally turned on for 4 years straight now and it still crunches numbers and processes audio files with much greater speed than my brand new Dell D600 laptop. What a bummer for BL.

I don't know if Dell understands the reach of bloggers. By next week, i am willing to bet that the headline in my post, "Dell Tech Support Sucks" will come up high in Google when Dell customers type in "Dell Tech Support." There are already links to lots of other disgruntled customers.